Degraded

Some users may be unable to sign in with Discord

Due to an incompatible change in the way the Discord API returns user information, users may have difficulty signing into their account via Discord on the Identity Server, or logging into the License Manager.

Maintenance

Rollout of new License Manager

We are rolling out the new version of the License Manager, and there will be downtime as we do this.

Degraded

Account and GitLab migration

We are currently in the process of migrating accounts and GitLab (source code) projects to a new system. During this time, you may be unable to:

• Manage existing members or invite new members to your organisation
• Link your GitLab.com account
• Access source code on GitLab.com if you haven't already been granted access

Please note that during this time we are not able to manually grant access to source code repositories or modify organisation membership.

Maintenance

Emergency network maintainence

Our network provider is performing emergency network maintenance between 4:00AM and 4:30AM (Melbourne time) on the 12th May 2022, and there may a brief interruption of service during this time.

Maintenance

Reconfiguration of network routing

To support the deployment of src.redpoint.games, we're in the process of adding a second IP address for inbound connections. The reconfiguration of network routing caused the outage yesterday, so we're coordinating with our network provider to complete the change.

As we undertake this network maintenance, there may be interruptions in service.

Degraded

Console approvals for some platforms are currently not working

An ongoing issue with our inbound email provider is preventing console access approvals from working for certain console platforms. We are currently working with our inbound email provider to rectify the issue.

Any console requests sent since April 15th will need to be resubmitted once the issue is rectified.