Incidents | Redpoint Games Incidents reported on status page for Redpoint Games https://status.redpoint.games/ https://d1lppblt9t2x15.cloudfront.net/logos/a0db3f5673d3ccfe402bb387f7533f46.png Incidents | Redpoint Games https://status.redpoint.games/ en Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 05:10:09 +0000 https://status.redpoint.games/incident/606157#28ed05f5d1aa0c21009f3f5513c5b173981bc547abb3663c5d81429e7bb79488 Maintenance completed Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 05:10:09 -0000 https://status.redpoint.games/incident/606157#16a1c7ee4cf7cfda88d98b13c27cc4d70ed04b8f339527a3bae5d55f6731d483 We are currently changing networking settings on servers, which requires a reboot. There will be temporary downtime while servers restart. Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 05:10:09 +0000 https://status.redpoint.games/incident/606157#28ed05f5d1aa0c21009f3f5513c5b173981bc547abb3663c5d81429e7bb79488 Maintenance completed Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 05:10:09 -0000 https://status.redpoint.games/incident/606157#16a1c7ee4cf7cfda88d98b13c27cc4d70ed04b8f339527a3bae5d55f6731d483 We are currently changing networking settings on servers, which requires a reboot. There will be temporary downtime while servers restart. License Manager recovered https://status.redpoint.games/ Fri, 20 Jun 2025 04:58:27 +0000 https://status.redpoint.games/#3c46158672a0a6a342a1f56d060bf2a5c1cf82f76deb169b702eff1a93b86258 License Manager recovered Redpoint ID recovered https://status.redpoint.games/ Fri, 20 Jun 2025 04:55:14 +0000 https://status.redpoint.games/#0bf405fd2751ab4637a6b2f23eb78e0f8a01a3dd8404300ec79e3d95f11422da Redpoint ID recovered License Manager went down https://status.redpoint.games/ Fri, 20 Jun 2025 04:49:15 +0000 https://status.redpoint.games/#3c46158672a0a6a342a1f56d060bf2a5c1cf82f76deb169b702eff1a93b86258 License Manager went down Redpoint ID went down https://status.redpoint.games/ Fri, 20 Jun 2025 04:49:06 +0000 https://status.redpoint.games/#0bf405fd2751ab4637a6b2f23eb78e0f8a01a3dd8404300ec79e3d95f11422da Redpoint ID went down Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 04:42:18 -0000 https://status.redpoint.games/incident/606157#16a1c7ee4cf7cfda88d98b13c27cc4d70ed04b8f339527a3bae5d55f6731d483 We are currently changing networking settings on servers, which requires a reboot. There will be temporary downtime while servers restart. Network maintainance https://status.redpoint.games/incident/606157 Fri, 20 Jun 2025 04:42:18 -0000 https://status.redpoint.games/incident/606157#16a1c7ee4cf7cfda88d98b13c27cc4d70ed04b8f339527a3bae5d55f6731d483 We are currently changing networking settings on servers, which requires a reboot. There will be temporary downtime while servers restart. License Manager recovered https://status.redpoint.games/ Thu, 19 Jun 2025 06:14:48 +0000 https://status.redpoint.games/#cb9a28e7aada1dfbb41bf8c8c9723f95117f51bf95d87ef88c6575c1feba9a4d License Manager recovered Redpoint ID recovered https://status.redpoint.games/ Thu, 19 Jun 2025 06:14:36 +0000 https://status.redpoint.games/#012eab7887d5e34a2cfe4aa33e45e40894e16b68d39a3208b77fa0159bfd6bbd Redpoint ID recovered Redpoint ID went down https://status.redpoint.games/ Thu, 19 Jun 2025 06:11:38 +0000 https://status.redpoint.games/#012eab7887d5e34a2cfe4aa33e45e40894e16b68d39a3208b77fa0159bfd6bbd Redpoint ID went down License Manager went down https://status.redpoint.games/ Thu, 19 Jun 2025 06:11:37 +0000 https://status.redpoint.games/#cb9a28e7aada1dfbb41bf8c8c9723f95117f51bf95d87ef88c6575c1feba9a4d License Manager went down License Manager recovered https://status.redpoint.games/ Fri, 30 May 2025 06:57:21 +0000 https://status.redpoint.games/#a1a0c787ac9739cb39f6c54a1f6aaa8f987c22dc0135ee93f924f3c37e302234 License Manager recovered Redpoint ID recovered https://status.redpoint.games/ Fri, 30 May 2025 06:57:12 +0000 https://status.redpoint.games/#9a66515293ef326fc58eb1dbc233ac052c578ce42f0740f2edf2f90224eb150c Redpoint ID recovered License Manager went down https://status.redpoint.games/ Fri, 30 May 2025 06:54:45 +0000 https://status.redpoint.games/#a1a0c787ac9739cb39f6c54a1f6aaa8f987c22dc0135ee93f924f3c37e302234 License Manager went down Redpoint ID went down https://status.redpoint.games/ Fri, 30 May 2025 06:54:42 +0000 https://status.redpoint.games/#9a66515293ef326fc58eb1dbc233ac052c578ce42f0740f2edf2f90224eb150c Redpoint ID went down License Manager recovered https://status.redpoint.games/ Sat, 10 May 2025 10:19:31 +0000 https://status.redpoint.games/#589cf4b48ebc35e1e1a336d363a0296e3d712322a00fb2f5765631712b8e3b03 License Manager recovered Redpoint ID recovered https://status.redpoint.games/ Sat, 10 May 2025 10:19:26 +0000 https://status.redpoint.games/#417003ce3583a4e0d07ab84e07f420f7ca063b9bdc8e6436a14aaf3f644f1e81 Redpoint ID recovered License Manager went down https://status.redpoint.games/ Sat, 10 May 2025 10:11:18 +0000 https://status.redpoint.games/#589cf4b48ebc35e1e1a336d363a0296e3d712322a00fb2f5765631712b8e3b03 License Manager went down Redpoint ID went down https://status.redpoint.games/ Sat, 10 May 2025 10:11:09 +0000 https://status.redpoint.games/#417003ce3583a4e0d07ab84e07f420f7ca063b9bdc8e6436a14aaf3f644f1e81 Redpoint ID went down License Manager recovered https://status.redpoint.games/ Sat, 10 May 2025 09:34:31 +0000 https://status.redpoint.games/#d430876225b4d5d77148d9ef8cff40c901340558703e7438c59d2192a987b951 License Manager recovered Redpoint ID recovered https://status.redpoint.games/ Sat, 10 May 2025 09:34:15 +0000 https://status.redpoint.games/#533ca3d0a53053bb6ac3b7af9d059433d1a2a201da298dfdf4f73134b05add64 Redpoint ID recovered License Manager went down https://status.redpoint.games/ Sat, 10 May 2025 09:20:21 +0000 https://status.redpoint.games/#d430876225b4d5d77148d9ef8cff40c901340558703e7438c59d2192a987b951 License Manager went down Redpoint ID went down https://status.redpoint.games/ Sat, 10 May 2025 09:20:10 +0000 https://status.redpoint.games/#533ca3d0a53053bb6ac3b7af9d059433d1a2a201da298dfdf4f73134b05add64 Redpoint ID went down Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 +0000 https://status.redpoint.games/incident/535766#17e6df28a5d50342c90e14d16cecd3ecce96e4ca97efc1c848c0e1df5034160e Maintenance completed Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 +0000 https://status.redpoint.games/incident/535766#17e6df28a5d50342c90e14d16cecd3ecce96e4ca97efc1c848c0e1df5034160e Maintenance completed Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 +0000 https://status.redpoint.games/incident/535766#17e6df28a5d50342c90e14d16cecd3ecce96e4ca97efc1c848c0e1df5034160e Maintenance completed Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 02:19:13 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 01:22:52 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 01:22:52 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Reverse proxy upgrade https://status.redpoint.games/incident/535766 Fri, 28 Mar 2025 01:22:52 -0000 https://status.redpoint.games/incident/535766#867e24bfedcdfd81bd2255cc57d7ed3baf61b80079a664d4e204d8722eb89eb0 We are upgrading the reverse proxy that sits in front of all of our services. Websites may be temporarily unavailable while we do this. Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:43:36 +0000 https://status.redpoint.games/incident/489538#dc25aa45b5b37de2f29cbf6fb9b09c8f5ad6eccf30fc4919a4aa1ea57161c874 Maintenance completed Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:43:36 -0000 https://status.redpoint.games/incident/489538#55f0d920d5ebfe450915154675cf95811b95a190ddd61fecb23ba83bc3ff1532 We're updating BIOS configuration for our servers. Some services will be temporarily unavailable. Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:43:36 +0000 https://status.redpoint.games/incident/489538#dc25aa45b5b37de2f29cbf6fb9b09c8f5ad6eccf30fc4919a4aa1ea57161c874 Maintenance completed Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:43:36 -0000 https://status.redpoint.games/incident/489538#55f0d920d5ebfe450915154675cf95811b95a190ddd61fecb23ba83bc3ff1532 We're updating BIOS configuration for our servers. Some services will be temporarily unavailable. Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:00:51 -0000 https://status.redpoint.games/incident/489538#55f0d920d5ebfe450915154675cf95811b95a190ddd61fecb23ba83bc3ff1532 We're updating BIOS configuration for our servers. Some services will be temporarily unavailable. Updating BIOS settings on servers https://status.redpoint.games/incident/489538 Wed, 01 Jan 2025 22:00:51 -0000 https://status.redpoint.games/incident/489538#55f0d920d5ebfe450915154675cf95811b95a190ddd61fecb23ba83bc3ff1532 We're updating BIOS configuration for our servers. Some services will be temporarily unavailable. Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 11:24:40 +0000 https://status.redpoint.games/incident/485586#fbb89a5ff755a7328bd08d0fca47c6daa6f1dc5268c1911dcc75a9fd52437ba9 Maintenance completed Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 11:24:40 -0000 https://status.redpoint.games/incident/485586#613c2b027b9557b2e6b2787bc2116b83a7f929cd5fcf6ca7cca151de78ebf1fb We are upgrading the operating system of our storage server. Services may be temporarily offline while the machine reboots. Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 11:24:40 +0000 https://status.redpoint.games/incident/485586#fbb89a5ff755a7328bd08d0fca47c6daa6f1dc5268c1911dcc75a9fd52437ba9 Maintenance completed Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 11:24:40 -0000 https://status.redpoint.games/incident/485586#613c2b027b9557b2e6b2787bc2116b83a7f929cd5fcf6ca7cca151de78ebf1fb We are upgrading the operating system of our storage server. Services may be temporarily offline while the machine reboots. Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 10:43:25 -0000 https://status.redpoint.games/incident/485586#613c2b027b9557b2e6b2787bc2116b83a7f929cd5fcf6ca7cca151de78ebf1fb We are upgrading the operating system of our storage server. Services may be temporarily offline while the machine reboots. Upgrade of storage server OS https://status.redpoint.games/incident/485586 Sun, 22 Dec 2024 10:43:25 -0000 https://status.redpoint.games/incident/485586#613c2b027b9557b2e6b2787bc2116b83a7f929cd5fcf6ca7cca151de78ebf1fb We are upgrading the operating system of our storage server. Services may be temporarily offline while the machine reboots. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 +0000 https://status.redpoint.games/incident/385841#16ceea0e8af633f8c43e703304f9145d16ee9bae74d9b5c3898c35b7244a7b04 Maintenance completed Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 +0000 https://status.redpoint.games/incident/385841#16ceea0e8af633f8c43e703304f9145d16ee9bae74d9b5c3898c35b7244a7b04 Maintenance completed Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 +0000 https://status.redpoint.games/incident/385841#16ceea0e8af633f8c43e703304f9145d16ee9bae74d9b5c3898c35b7244a7b04 Maintenance completed Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 09:01:54 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 07:00:00 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 07:00:00 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Storage maintenance https://status.redpoint.games/incident/385841 Tue, 18 Jun 2024 07:00:00 -0000 https://status.redpoint.games/incident/385841#e6abb8ea1a5e33f3e39e6bebe450b044cb3e5e68ed62ed020a556fb31a6c8208 We're upgrading the operating system on our storage server, which provides storage services for all our online websites. During this upgrade, services may be temporarily unavailable. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 11:37:00 -0000 https://status.redpoint.games/incident/326006#8ae67f388ce7b040d84655e7bfe4f876845070783975311aafa172aa6d87e46a No further power outages have occurred, so this incident is being marked as resolved. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 11:37:00 -0000 https://status.redpoint.games/incident/326006#8ae67f388ce7b040d84655e7bfe4f876845070783975311aafa172aa6d87e46a No further power outages have occurred, so this incident is being marked as resolved. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 11:37:00 -0000 https://status.redpoint.games/incident/326006#8ae67f388ce7b040d84655e7bfe4f876845070783975311aafa172aa6d87e46a No further power outages have occurred, so this incident is being marked as resolved. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 04:23:00 -0000 https://status.redpoint.games/incident/326006#bb5843644ed91f4d2c26f86c71f3d422328f7b2cc2711e2b401317e1dd244c61 Power is restored and services are operating normally. Given the weather conditions, we're not marking this incident as resolved until we're sure there won't be any further power outages. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 04:23:00 -0000 https://status.redpoint.games/incident/326006#bb5843644ed91f4d2c26f86c71f3d422328f7b2cc2711e2b401317e1dd244c61 Power is restored and services are operating normally. Given the weather conditions, we're not marking this incident as resolved until we're sure there won't be any further power outages. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 04:23:00 -0000 https://status.redpoint.games/incident/326006#bb5843644ed91f4d2c26f86c71f3d422328f7b2cc2711e2b401317e1dd244c61 Power is restored and services are operating normally. Given the weather conditions, we're not marking this incident as resolved until we're sure there won't be any further power outages. Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 03:42:00 -0000 https://status.redpoint.games/incident/326006#edd0730bb831caec31ea97d97bcb7c80bd8d4bedc5fcdc192d951698995a95fe There is a region wide power outage impacting the area where our servers are located, likely due to hot weather and thunderstorms. Services will be down until power is restored. The regional power provider estimates power restoration at 11pm Melbourne time. Power outage live map: https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/ Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 03:42:00 -0000 https://status.redpoint.games/incident/326006#edd0730bb831caec31ea97d97bcb7c80bd8d4bedc5fcdc192d951698995a95fe There is a region wide power outage impacting the area where our servers are located, likely due to hot weather and thunderstorms. Services will be down until power is restored. The regional power provider estimates power restoration at 11pm Melbourne time. Power outage live map: https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/ Region wide power outage https://status.redpoint.games/incident/326006 Tue, 13 Feb 2024 03:42:00 -0000 https://status.redpoint.games/incident/326006#edd0730bb831caec31ea97d97bcb7c80bd8d4bedc5fcdc192d951698995a95fe There is a region wide power outage impacting the area where our servers are located, likely due to hot weather and thunderstorms. Services will be down until power is restored. The regional power provider estimates power restoration at 11pm Melbourne time. Power outage live map: https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/ Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 12:38:00 -0000 https://status.redpoint.games/incident/325558#8f12918ef15a224b514b62ffc5de2b08cc23fc1f51143727d7a1f7b81cea3c28 The upgrade of the power distribution unit is now complete and we expect services to be operating normally. Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 12:38:00 -0000 https://status.redpoint.games/incident/325558#8f12918ef15a224b514b62ffc5de2b08cc23fc1f51143727d7a1f7b81cea3c28 The upgrade of the power distribution unit is now complete and we expect services to be operating normally. Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 12:38:00 -0000 https://status.redpoint.games/incident/325558#8f12918ef15a224b514b62ffc5de2b08cc23fc1f51143727d7a1f7b81cea3c28 The upgrade of the power distribution unit is now complete and we expect services to be operating normally. Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 06:41:00 -0000 https://status.redpoint.games/incident/325558#cc2576c8f3513c25d03d4d299fe74a899b1f758b674c73ebfa3b571c1d0cc752 We are currently upgrading the power distribution unit for our server rack, which means we need to turn off our servers while this happens. We expect services to be down for several hours while this happens. Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 06:41:00 -0000 https://status.redpoint.games/incident/325558#cc2576c8f3513c25d03d4d299fe74a899b1f758b674c73ebfa3b571c1d0cc752 We are currently upgrading the power distribution unit for our server rack, which means we need to turn off our servers while this happens. We expect services to be down for several hours while this happens. Upgrade of power distribution unit https://status.redpoint.games/incident/325558 Mon, 12 Feb 2024 06:41:00 -0000 https://status.redpoint.games/incident/325558#cc2576c8f3513c25d03d4d299fe74a899b1f758b674c73ebfa3b571c1d0cc752 We are currently upgrading the power distribution unit for our server rack, which means we need to turn off our servers while this happens. We expect services to be down for several hours while this happens. Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 16:00:00 +0000 https://status.redpoint.games/incident/188628#56068b7428d351ae1d67b1117e12cdf99309046a1548abf33bed91e7018ae11b Maintenance completed Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 16:00:00 +0000 https://status.redpoint.games/incident/188628#56068b7428d351ae1d67b1117e12cdf99309046a1548abf33bed91e7018ae11b Maintenance completed Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 16:00:00 +0000 https://status.redpoint.games/incident/188628#56068b7428d351ae1d67b1117e12cdf99309046a1548abf33bed91e7018ae11b Maintenance completed Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 14:00:00 -0000 https://status.redpoint.games/incident/188628#69bae792e7b5510c62902f42e8db551b7e2fb2e6d258af4ff4c2d0aece9004c2 Our network provider will be performing network maintenance during this period, and our services may be unavailable during this time. Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 14:00:00 -0000 https://status.redpoint.games/incident/188628#69bae792e7b5510c62902f42e8db551b7e2fb2e6d258af4ff4c2d0aece9004c2 Our network provider will be performing network maintenance during this period, and our services may be unavailable during this time. Network maintainence https://status.redpoint.games/incident/188628 Thu, 30 Mar 2023 14:00:00 -0000 https://status.redpoint.games/incident/188628#69bae792e7b5510c62902f42e8db551b7e2fb2e6d258af4ff4c2d0aece9004c2 Our network provider will be performing network maintenance during this period, and our services may be unavailable during this time. Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 18:00:00 +0000 https://status.redpoint.games/incident/187303#e5692ab1c34d874a64c05994b7a36a4b05e98a74039cd720738b8f3a008a2acf Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 18:00:00 +0000 https://status.redpoint.games/incident/187303#e5692ab1c34d874a64c05994b7a36a4b05e98a74039cd720738b8f3a008a2acf Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 18:00:00 +0000 https://status.redpoint.games/incident/187303#e5692ab1c34d874a64c05994b7a36a4b05e98a74039cd720738b8f3a008a2acf Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 16:00:00 -0000 https://status.redpoint.games/incident/187303#a880acc737b4f3a2299bec6d970f157f02c63742bf906e6b078fb3e4b2e4ed93 Our network provider will be performing emergency network maintenance between 3am and 5am AEDT on March 22nd. Our services may be unavailable during this time. Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 16:00:00 -0000 https://status.redpoint.games/incident/187303#a880acc737b4f3a2299bec6d970f157f02c63742bf906e6b078fb3e4b2e4ed93 Our network provider will be performing emergency network maintenance between 3am and 5am AEDT on March 22nd. Our services may be unavailable during this time. Emergency network maintainence https://status.redpoint.games/incident/187303 Tue, 21 Mar 2023 16:00:00 -0000 https://status.redpoint.games/incident/187303#a880acc737b4f3a2299bec6d970f157f02c63742bf906e6b078fb3e4b2e4ed93 Our network provider will be performing emergency network maintenance between 3am and 5am AEDT on March 22nd. Our services may be unavailable during this time. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:39:00 -0000 https://status.redpoint.games/incident/144640#1d8db5faab893d613ab68e74f0406d970f2d43d5925fac0465a18d62dc563f71 All issues are now resolved. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:39:00 -0000 https://status.redpoint.games/incident/144640#1d8db5faab893d613ab68e74f0406d970f2d43d5925fac0465a18d62dc563f71 All issues are now resolved. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:39:00 -0000 https://status.redpoint.games/incident/144640#1d8db5faab893d613ab68e74f0406d970f2d43d5925fac0465a18d62dc563f71 All issues are now resolved. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:26:00 -0000 https://status.redpoint.games/incident/144640#732d18c38e9b499eb53d62bfaba6fd0ece7366ce8f01eca9a92bdaf63b23c06e GitLab is now starting up and pages should be serving soon. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:26:00 -0000 https://status.redpoint.games/incident/144640#732d18c38e9b499eb53d62bfaba6fd0ece7366ce8f01eca9a92bdaf63b23c06e GitLab is now starting up and pages should be serving soon. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 14:26:00 -0000 https://status.redpoint.games/incident/144640#732d18c38e9b499eb53d62bfaba6fd0ece7366ce8f01eca9a92bdaf63b23c06e GitLab is now starting up and pages should be serving soon. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 06:06:00 -0000 https://status.redpoint.games/incident/144640#a1b22c203c9a614b4b6498841aab79fc99284217eeecf10721d288a5fb86ea8b A failure with a network routing device means that all Redpoint services are currently unavailable. This is expected to be resolved by tomorrow. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 06:06:00 -0000 https://status.redpoint.games/incident/144640#a1b22c203c9a614b4b6498841aab79fc99284217eeecf10721d288a5fb86ea8b A failure with a network routing device means that all Redpoint services are currently unavailable. This is expected to be resolved by tomorrow. Network device failure https://status.redpoint.games/incident/144640 Tue, 13 Dec 2022 06:06:00 -0000 https://status.redpoint.games/incident/144640#a1b22c203c9a614b4b6498841aab79fc99284217eeecf10721d288a5fb86ea8b A failure with a network routing device means that all Redpoint services are currently unavailable. This is expected to be resolved by tomorrow. Storage migration https://status.redpoint.games/incident/114193 Wed, 31 Aug 2022 08:00:00 +0000 https://status.redpoint.games/incident/114193#53452f8893ca8ccc6c2e885d89bc43c78cc93ff21fe724349d1f7fb0146ceca4 Maintenance completed Storage migration https://status.redpoint.games/incident/114193 Wed, 31 Aug 2022 06:10:00 -0000 https://status.redpoint.games/incident/114193#ce4d2b18f3ceea3b526674f5bfa6b48cd14a9cdae56dc1d9caafc99832d13d5c We're migrating the underlying storage provider for GitLab. During this time, some services may be unavailable. Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 16:00:00 +0000 https://status.redpoint.games/incident/111633#ebbef41b17bab1316f8ceff31b9cd1d34be402c869ce1714d08aad71d9b8c823 Maintenance completed Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 16:00:00 +0000 https://status.redpoint.games/incident/111633#ebbef41b17bab1316f8ceff31b9cd1d34be402c869ce1714d08aad71d9b8c823 Maintenance completed Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 16:00:00 +0000 https://status.redpoint.games/incident/111633#ebbef41b17bab1316f8ceff31b9cd1d34be402c869ce1714d08aad71d9b8c823 Maintenance completed Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 15:00:00 -0000 https://status.redpoint.games/incident/111633#1ceebf89d203ada9efa6192d28dc19a2c41fb0cd1be84fdd5546a6ff8bf103ee Our network provider is performing routine maintenance from 29th August 1am AEST to 2am AEST and services may be unavailable during this period. Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 15:00:00 -0000 https://status.redpoint.games/incident/111633#1ceebf89d203ada9efa6192d28dc19a2c41fb0cd1be84fdd5546a6ff8bf103ee Our network provider is performing routine maintenance from 29th August 1am AEST to 2am AEST and services may be unavailable during this period. Network maintainence https://status.redpoint.games/incident/111633 Sun, 28 Aug 2022 15:00:00 -0000 https://status.redpoint.games/incident/111633#1ceebf89d203ada9efa6192d28dc19a2c41fb0cd1be84fdd5546a6ff8bf103ee Our network provider is performing routine maintenance from 29th August 1am AEST to 2am AEST and services may be unavailable during this period. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 12:23:00 -0000 https://status.redpoint.games/incident/108390#0a352b435c53c21b1b9745790147ac108236d4fa50691af73abc1c717fda419a This incident has been resolved. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 12:23:00 -0000 https://status.redpoint.games/incident/108390#0a352b435c53c21b1b9745790147ac108236d4fa50691af73abc1c717fda419a This incident has been resolved. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 12:23:00 -0000 https://status.redpoint.games/incident/108390#0a352b435c53c21b1b9745790147ac108236d4fa50691af73abc1c717fda419a This incident has been resolved. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 08:40:00 -0000 https://status.redpoint.games/incident/108390#4b5477ba80e2577134195ae0c9f825635c96c391b9d5ffd7604f2ba3329c97da Our network provider is currently experiencing an unplanned outage. No ETA is currently available on when this will be resolved. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 08:40:00 -0000 https://status.redpoint.games/incident/108390#4b5477ba80e2577134195ae0c9f825635c96c391b9d5ffd7604f2ba3329c97da Our network provider is currently experiencing an unplanned outage. No ETA is currently available on when this will be resolved. Unplanned internet outage https://status.redpoint.games/incident/108390 Wed, 10 Aug 2022 08:40:00 -0000 https://status.redpoint.games/incident/108390#4b5477ba80e2577134195ae0c9f825635c96c391b9d5ffd7604f2ba3329c97da Our network provider is currently experiencing an unplanned outage. No ETA is currently available on when this will be resolved. Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 17:00:00 +0000 https://status.redpoint.games/incident/102684#6443602f77439d3d39baf7541c9aeb46002c6cf3630ad5ada3af4003ef20cdb3 Maintenance completed Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 17:00:00 +0000 https://status.redpoint.games/incident/102684#6443602f77439d3d39baf7541c9aeb46002c6cf3630ad5ada3af4003ef20cdb3 Maintenance completed Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 17:00:00 +0000 https://status.redpoint.games/incident/102684#6443602f77439d3d39baf7541c9aeb46002c6cf3630ad5ada3af4003ef20cdb3 Maintenance completed Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 14:00:00 -0000 https://status.redpoint.games/incident/102684#93f569bc63c056ce4acc7ed43021abff510de9b26e868950399b12d619eb813b Our ISP will be performing scheduled maintenance between Wednesday 20th July midnight AEST and 3:00 AM AEST. There may be interruptions to all services during this time. Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 14:00:00 -0000 https://status.redpoint.games/incident/102684#93f569bc63c056ce4acc7ed43021abff510de9b26e868950399b12d619eb813b Our ISP will be performing scheduled maintenance between Wednesday 20th July midnight AEST and 3:00 AM AEST. There may be interruptions to all services during this time. Network maintainence https://status.redpoint.games/incident/102684 Tue, 19 Jul 2022 14:00:00 -0000 https://status.redpoint.games/incident/102684#93f569bc63c056ce4acc7ed43021abff510de9b26e868950399b12d619eb813b Our ISP will be performing scheduled maintenance between Wednesday 20th July midnight AEST and 3:00 AM AEST. There may be interruptions to all services during this time. Some users may be unable to sign in with Discord https://status.redpoint.games/incident/98750 Thu, 30 Jun 2022 06:00:00 -0000 https://status.redpoint.games/incident/98750#a73bf3c774efbac1008dddf0aa5fbb2bdec8abfa6689a4748aacaafdf77e5cc1 This incident was resolved. Some users may be unable to sign in with Discord https://status.redpoint.games/incident/98750 Thu, 30 Jun 2022 06:00:00 -0000 https://status.redpoint.games/incident/98750#a73bf3c774efbac1008dddf0aa5fbb2bdec8abfa6689a4748aacaafdf77e5cc1 This incident was resolved. Some users may be unable to sign in with Discord https://status.redpoint.games/incident/98750 Thu, 30 Jun 2022 05:09:00 -0000 https://status.redpoint.games/incident/98750#2633681d17329a93460ce421e146edb53d983d7155ee2917d21822b8758c7f9a Due to an incompatible change in the way the Discord API returns user information, users may have difficulty signing into their account via Discord on the Identity Server, or logging into the License Manager. Some users may be unable to sign in with Discord https://status.redpoint.games/incident/98750 Thu, 30 Jun 2022 05:09:00 -0000 https://status.redpoint.games/incident/98750#2633681d17329a93460ce421e146edb53d983d7155ee2917d21822b8758c7f9a Due to an incompatible change in the way the Discord API returns user information, users may have difficulty signing into their account via Discord on the Identity Server, or logging into the License Manager. Console approvals for some platforms are currently not working https://status.redpoint.games/incident/86234 Tue, 17 May 2022 06:27:00 -0000 https://status.redpoint.games/incident/86234#88f153efcce2fc8126aa57978d591047a6daf983caa7aebf38d3e21c0507834a We've mitigated this issue as part of the new License Manager deployment Account and GitLab migration https://status.redpoint.games/incident/87468 Tue, 17 May 2022 05:24:00 -0000 https://status.redpoint.games/incident/87468#f49e15dd8d0ccf6c06bddff0ac89381d91ca535e5816d2a88e974a8fef08b769 The rollout of the new License Manager is now complete. Rollout of new License Manager https://status.redpoint.games/incident/88544 Tue, 17 May 2022 05:00:00 +0000 https://status.redpoint.games/incident/88544#a68ea76aa57dfe44f6497c45c0058697545894aa854e498f54ec5d3e2522bc96 Maintenance completed Rollout of new License Manager https://status.redpoint.games/incident/88544 Tue, 17 May 2022 03:30:00 -0000 https://status.redpoint.games/incident/88544#0ca850456a5dd7321a1e5559950053c028b515af80e06574340ddd97d40688ba We are rolling out the new version of the License Manager, and there will be downtime as we do this. Account and GitLab migration https://status.redpoint.games/incident/87468 Mon, 16 May 2022 11:30:00 -0000 https://status.redpoint.games/incident/87468#ded02e681040a358cf54a9eb74df65221dc9d9b2037d77c21d271c35adba9b15 We've completed the majority of the code changes required for the License Manager and expect to deploy the new version tomorrow. These changes will unblock most users in accessing GitLab source code and adding users to their organisations, though we expect there to be some additional follow-up work later in the week. In addition, this deployment will resolve the console access email issues. Account and GitLab migration https://status.redpoint.games/incident/87468 Thu, 12 May 2022 07:33:00 -0000 https://status.redpoint.games/incident/87468#dd6f51acde5fb836e332ebf8789bea838b413b99e08d6649ffcb655aca56a0cc All remaining accounts and organisations have been migrated to Redpoint ID. We're now in the process of updating the License Manager to use Redpoint ID for authentication, and to grant source code access on src.redpoint.games instead. We expect this process to take a few days, after which we'll do a final pass of account migration before deploying the new version. Account and GitLab migration https://status.redpoint.games/incident/87468 Thu, 12 May 2022 05:31:00 -0000 https://status.redpoint.games/incident/87468#a2e5d62d0d5b60f110391893a09d0d444a688171506638fd3a75fb27db8048d6 We're currently manually migrating accounts that hit edge cases during the migration (for example, where the old user ID on the License Manager conflicts with an ID already allocated on the Identity Server). Account and GitLab migration https://status.redpoint.games/incident/87468 Thu, 12 May 2022 04:06:00 -0000 https://status.redpoint.games/incident/87468#b021995961220a9109806c95644ae76a968156551c70190043ab403e936418ad We are currently in the process of migrating accounts and GitLab (source code) projects to a new system. During this time, you may be unable to: • Manage existing members or invite new members to your organisation • Link your GitLab.com account • Access source code on GitLab.com if you haven't already been granted access Please note that during this time we are not able to manually grant access to source code repositories or modify organisation membership. Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:30:00 +0000 https://status.redpoint.games/incident/87203#847d53b7902bf020539c7a9e7a13211de40f97a6a858a789181258556d473ddb Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:30:00 +0000 https://status.redpoint.games/incident/87203#847d53b7902bf020539c7a9e7a13211de40f97a6a858a789181258556d473ddb Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:30:00 +0000 https://status.redpoint.games/incident/87203#847d53b7902bf020539c7a9e7a13211de40f97a6a858a789181258556d473ddb Maintenance completed Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:00:00 -0000 https://status.redpoint.games/incident/87203#0bff55d4dac66d188c5ce0f612ecf7609e3e2feb2a6e2077bc94916479335759 Our network provider is performing emergency network maintenance between 4:00AM and 4:30AM (Melbourne time) on the 12th May 2022, and there may a brief interruption of service during this time. Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:00:00 -0000 https://status.redpoint.games/incident/87203#0bff55d4dac66d188c5ce0f612ecf7609e3e2feb2a6e2077bc94916479335759 Our network provider is performing emergency network maintenance between 4:00AM and 4:30AM (Melbourne time) on the 12th May 2022, and there may a brief interruption of service during this time. Emergency network maintainence https://status.redpoint.games/incident/87203 Wed, 11 May 2022 18:00:00 -0000 https://status.redpoint.games/incident/87203#0bff55d4dac66d188c5ce0f612ecf7609e3e2feb2a6e2077bc94916479335759 Our network provider is performing emergency network maintenance between 4:00AM and 4:30AM (Melbourne time) on the 12th May 2022, and there may a brief interruption of service during this time. Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 07:00:00 +0000 https://status.redpoint.games/incident/86927#7b8289908f3a0296255d130f46e1ff7d9a9f598ff42ea1e05b7eb8b54c51f139 Maintenance completed Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 07:00:00 +0000 https://status.redpoint.games/incident/86927#7b8289908f3a0296255d130f46e1ff7d9a9f598ff42ea1e05b7eb8b54c51f139 Maintenance completed Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 07:00:00 +0000 https://status.redpoint.games/incident/86927#7b8289908f3a0296255d130f46e1ff7d9a9f598ff42ea1e05b7eb8b54c51f139 Maintenance completed Console approvals for some platforms are currently not working https://status.redpoint.games/incident/86234 Tue, 10 May 2022 02:52:00 -0000 https://status.redpoint.games/incident/86234#0c2a91a8e39350a6568565963fa0765a6393829ec1751f3dcb800c938c445019 We've asked our inbound email provider for an update on the status of this issue, and will update the status page here when we have further information. Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 02:50:00 -0000 https://status.redpoint.games/incident/86927#22bf7bf604206b1b09f21051fbfa0e4b7d512599be5dda9354e8687398e7c748 To support the deployment of src.redpoint.games, we're in the process of adding a second IP address for inbound connections. The reconfiguration of network routing caused the outage yesterday, so we're coordinating with our network provider to complete the change. As we undertake this network maintenance, there may be interruptions in service. Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 02:50:00 -0000 https://status.redpoint.games/incident/86927#22bf7bf604206b1b09f21051fbfa0e4b7d512599be5dda9354e8687398e7c748 To support the deployment of src.redpoint.games, we're in the process of adding a second IP address for inbound connections. The reconfiguration of network routing caused the outage yesterday, so we're coordinating with our network provider to complete the change. As we undertake this network maintenance, there may be interruptions in service. Reconfiguration of network routing https://status.redpoint.games/incident/86927 Tue, 10 May 2022 02:50:00 -0000 https://status.redpoint.games/incident/86927#22bf7bf604206b1b09f21051fbfa0e4b7d512599be5dda9354e8687398e7c748 To support the deployment of src.redpoint.games, we're in the process of adding a second IP address for inbound connections. The reconfiguration of network routing caused the outage yesterday, so we're coordinating with our network provider to complete the change. As we undertake this network maintenance, there may be interruptions in service. Console approvals for some platforms are currently not working https://status.redpoint.games/incident/86234 Wed, 04 May 2022 12:12:00 -0000 https://status.redpoint.games/incident/86234#331dc8e8a3882ad32bb65809a31f99e314001174fd9c847e44cb476cf865ab81 An ongoing issue with our inbound email provider is preventing console access approvals from working for certain console platforms. We are currently working with our inbound email provider to rectify the issue. Any console requests sent since April 15th will need to be resubmitted once the issue is rectified.